How to Cancel Order in Sastodeal? Frequently Asked Questions Sastodeal

Sasto Deal is one of Nepal’s biggest online shopping website. With internet users on the high rise, Nepal is moving towards a digital revolution. Shoppers no longer have to wait in traffic, bargain for discounts and spend hours looking for the products and services that they want.

All it takes is a few clicks and a few seconds to locate the product and to place order(s) at Sasto Deal. Home deliveries are mostly free inside Kathmandu valley and a small surcharge is added for orders outside the valley. Returns and exchanges are guaranteed within the specified time period.

How long does it take to deliver the product once I have made the order?

Usually after placing the order it takes two days to get it delivered.

How will I know that my order has been placed?

If you place your order via our website you will receive an order confirmation number which you can use to receive the status of the ordered product.

What to do if I want to find more information about the product?

The website includes a comprehensive list of details about the product. You can contact Sastodeal’s customer services via phone or use our social media platforms (Facebook and Instagram) to address your queries.

How to find out the price and Specification of the product?

All the important information about the product will be listed on our website.

How to order?

Choose/ Click the product you want to purchase.
Click on the “Add to cart” button (Your product will be added to the cart.)
Finalize the deal (or click on “BACK TO SHOP” if you want to shop some more.)
Sign in through either Facebook or Google, and fill out the order form.
Your order/s will be processed and delivered within the next 2 days.

Do you have a retail store?

Sastodeal is an online E-commerce store, all of the products featured on our website www.sastodeal.com can be purchased with quick easy steps mentioned above.

How much is the warranty and guarantee of the product?

The warranty and guarantee of a product if any will be featured on our products description.

Where can I find the New Arrival?

We feature certain New Arrivals on the home page of our website. Furthermore, our social media platforms are constantly updated on the new products we feature on the website.

Can I view the product before ordering?

We are an online e-commerce store; hence all of our products can only be viewed online. However, our website has a zoom-in feature and exchange policy to ensure have informed and easy purchase experience.